Understanding your data

To get you to your destination safely and efficiently, Uber uses data before, during, and after your trip. Explore ways we use and protect your data below.

What powers your experience

This is a summary of how your data is used to power your Uber experience

Requesting a ride

Your location data helps us connect you with nearby drivers as soon as possible, and makes it more convenient for drivers to know where to pick you up.

Location markerLocationPersonName
Requesting a ride

Your location data helps us connect you with nearby drivers as soon as possible, and makes it more convenient for drivers to know where to pick you up.

Location markerLocationPersonName
Before your ride starts

You might be asked for a selfie to verify you’re wearing a mask. Drivers are too. Our technology detects the mask as an object in the photo and doesn’t process any biometric information about you.

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Before your ride starts

You might be asked for a selfie to verify you’re wearing a mask. Drivers are too. Our technology detects the mask as an object in the photo and doesn’t process any biometric information about you.

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Taking a trip

Your location data helps us plan your route to your destination, and also gives you the peace of mind that you’re in the right vehicle and that we know where you are along your journey.

Location markerLocationClockETA
Taking a trip

Your location data helps us plan your route to your destination, and also gives you the peace of mind that you’re in the right vehicle and that we know where you are along your journey.

Location markerLocationClockETA
In case of emergency

If you use the in-app emergency button to call emergency services, your name and cell phone number and the car’s make, model, color, license plate and live location are automatically made available to dispatchers.

Location markerLocationCar frontVehicle
In case of emergency

If you use the in-app emergency button to call emergency services, your name and cell phone number and the car’s make, model, color, license plate and live location are automatically made available to dispatchers.

Location markerLocationCar frontVehicle
Paying for your trip

When you book a ride, we put a temporary authorization hold on your card for an approximate amount based on the estimated fare. Once your ride is completed, your card is charged the final fare, including any tip amount.

Credit cardPayment info
Paying for your trip

When you book a ride, we put a temporary authorization hold on your card for an approximate amount based on the estimated fare. Once your ride is completed, your card is charged the final fare, including any tip amount.

Credit cardPayment info
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How we use your data

Your data is always encrypted by Uber

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