Your location data helps us connect you with nearby drivers as soon as possible, and makes it more convenient for drivers to know where to pick you up.

You might be asked for a selfie to verify you’re wearing a mask. Drivers are too. Our technology detects the mask as an object in the photo and doesn’t process any biometric information about you.

Your location data helps us plan your route to your destination, and also gives you the peace of mind that you’re in the right vehicle and that we know where you are along your journey.

If you use the in-app emergency button to call emergency services, your name and cell phone number and the car’s make, model, color, license plate and live location are automatically made available to dispatchers.

When you book a ride, we put a temporary authorization hold on your card for an approximate amount based on the estimated fare. Once your ride is completed, your card is charged the final fare, including any tip amount.